What is your return policy? We offer a complete satisfaction guaranteed return policy for the benefit of our customers. To read more about our return policy, go to our Satisfaction Guaranteed Return Policy page.

Does your website really offers free shipping? Absolutely! Free shipping is available for any order of $100 or more. Rush shipments are not included. For more information, visit our shipping page.

Do you provide free engraving? Yes. Most of our wedding accessory collections, flutes, unity candles, and cake serving sets, as well as some pens and wedding gifts come with free engraving. You will be provided your engraving options during the order process. To see some examples of engraved products, click here.

How secure is ordering from your website? Very secure. For the protection of our customers, we use the award-winning payment processing system, PayPal. Via PayPal customers can use their credit cards, debit cards, or bank accounts to pay securely for their orders and we will never get to see their billing information. This information is protected by PayPal. For more information about our secure ordering process, click here.

Do you ship internationally? At this time, we only ship to the USA.

Can I pay via check? Yes. PayPal allows you to pay via credit card, debit card, or online checks using your banking account information.

How quickly can I expect my order? After a customer completes the order process via PayPal, standard orders arrive within 10 days. Please note that most standard orders arrive before the 10 day period (usually within 4 to 5 business days). Rush orders arrive sooner. Visit our shipping page for more information.

Do you offer rush shipping? Yes. Rush shipping is available for a higher cost. The exact cost of shipping will be calculated before your order is submitted. The amount will vary based on the order amount.

Do you ship to PO Boxes? No; so please provide a street address when you are entering your shipping and billing information.

What is the best way to contact you? The easiest way to contact us is via our contact form. We pride ourselves in our excellent email-based customer service and will reply to your request quickly. You can also request a callback using our contact form. Through the years, we have discovered that most clients prefer email support and that most issues can be resolved via email.

Can I visit your store? No. We online operate online. are able to keep our prices at very attractive levels because of automation and online support. This reduces our overhead tremendously, making us a very efficient operation. As a result, we are able to past these cost savings to our clients.

Do you offer discounted prices? Yes we do. All our prices are at least 10% below most of the vendors out there.

Do you offer a free catalog? No. There is no need to. Our website is our catalog. Since some items get discontinued periodically, a print catalog can become inaccurate pretty quickly. Using our website to display our products is a much more effective way of making the most modern wedding accessories accessible to you.